Writing letters to attorneys varied greatly from writing letters to clients. This had to do with the varying degree of knowledge of a procedure between the attorney and the client and how informed the client may or may not be of the law pertaining to their procedure. The letters to attorneys tended to be shorter than the letters to clients because it was not always necessary to explain the reason why more information was needed.
(Chapter analysis: Letters - relating it back to her professional self, Professional Research & Reporting)
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